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FAQ

14.07.2025
On this page you will find the questions that customers most often ask us and the answers to them. If you do not find the answer to your question here, do not hesitate and ask yourself. Send your question to obchod@vanco.cz.

 
How do I unsubscribe from an email newsletter?

To cancel the e-mail newsletter subscription log in to your account and in the Edit information / My contact detail / Dynamic parameters menu, delete the Information newsletter item.


 
Forgot your login name or password?

Never mind, click on the link Forgot your password?. You will be prompted to enter the email address you used to register. After entering it, you will immediately receive an email message with usernames and a newly generated password. We recommend to change this password.

 


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